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Alamo Rent a Car, National Car Rental, and Enterprise Rent a Car Launch “Auto-WhatsApp” for Automated Rental Services
In response to the current market’s need to provide transportation solutions swiftly with excellent service, an important operational option has emerged for Rent Cars: automation through WhatsApp.
Motor Plan S.A., the operating company for the brands Alamo Rent a Car, National Car Rental, and Enterprise Rent a Car, reinforces its strategic vision of being the best and most agile in providing transportation solutions with service excellence through the launch of its new digital channel “Auto-WhatsApp.”
By messaging WhatsApp at 809-562-1444, customers can self-manage their quotes, reservations, and inquire about information such as hours of operation, branch locations, requirements for renting a vehicle, vehicle fleet details, among others.
“Auto-WhatsApp is born with the goal of strengthening our digital channels’ offerings and reinforcing our commitment to providing an agile and efficient service experience,” noted Maria Amelia Toral, the company’s Marketing Manager. She added, “Alamo, National, and Enterprise are references for best practices in the local market due to our constant efforts to improve the rental process at all stages.”
The executive mentioned that the regular hours for requesting quotes and vehicle reservations are from Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays from 8:00 a.m. to 12:00 p.m. However, all information about hours, locations, vehicles, rental requirements, etc., can be accessed every day of the week at any time.
With this innovation, Alamo Rent a Car, National Car Rental, and Enterprise Rent a Car continue to stay one step ahead in providing an extraordinary service experience for users looking to rent a vehicle.